Support
Frequently asked questions
Shipping, rewards, checkout, and country availability.
Questions
Can I checkout from another country storefront?+
Checkout is locked to the selected storefront country to keep pricing, shipping, and rewards correct.
How do loyalty rewards work?+
Rewards are milestone-based free gifts. If your order qualifies, the gift is added to the same order.
Can shipping-only countries order?+
A country can be enabled for shipping without a public storefront. Availability is controlled by operations rules.